At Great Graaphics, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details the types of data we collect, how we process it, and the rigorous standards we maintain to safeguard your rights.
1. Information We Collect
When you interact with our platform or make a purchase, we collect limited, necessary data to fulfill your order and enhance your experience. This includes:
- Personal Identifiers: Full name, email address, and phone number provided during checkout.
- Transaction Data: Order history, purchase amounts, and digital product access logs.
- Technical Data: IP addresses, browser types, and usage data collected anonymously to monitor platform security and performance.
2. Payment Processing Security
Great Graaphics maintains a Zero-Knowledge Payment Infrastructure. We do not collect, process, or store your credit card numbers, UPI PINs, or bank account details on our servers.
All financial transactions are securely handed off to and processed by our certified payment gateway partner, Razorpay, which adheres strictly to PCI-DSS Level 1 compliance standards.
3. How We Use Your Data
Your data is processed strictly for the following operational objectives:
- Fulfillment: Delivering your digital products and generating secure download links.
- Communication: Sending order confirmations, tax invoices, and critical service updates.
- Security & Fraud Prevention: Monitoring transactions to detect unauthorized access or fraudulent purchases.
- Customer Support: Assisting you with technical inquiries or order recovery.
4. Third-Party Sharing & Storage
We do not sell, rent, or lease your personal information to third parties. Your data is only shared with trusted service providers essential to our operations (e.g., Google Firebase for database hosting and Razorpay for payment processing).
Our databases are hosted on enterprise-grade infrastructure utilizing advanced encryption (AES-256) at rest and TLS encryption in transit.
For data removal requests or privacy inquiries, contact our Data Protection Officer at
privacy@greatgraphics.co.in or WhatsApp +91 90493 17666.